Welcome To Dialer 21

Dialer 21 is one of the most professionally and technologically advanced company offers the latest innovate solutions to our clients all over the world . Our goal is to provide most affordable telecom solutions to clients at both national and international level.

Dialer 21 deals in telecommunication solutions , data networks, Hosted PBX, IVRs, voice, audio conferencing solutions , virtualization and consolidation Solutions, web solutions, mobile applications integrated with voice solutions .

Currently the company is represented by a dedicated team of telecom and IT professionals providing virtual and onsite technical expertise worldwide. We are solution integrator providing businesses with the ideal incorporation of integrated end-to-end solutions, tailored and customized services to meet the unique requirements of client operations

Hosted PBX

PBX stands for Public Branch exchange and one of the latest spin offs of business telecom technology. We offer small and medium-sized businesses to have a sophisticated telephone system without the investment in telephone equipment. We offer entire telephone system to be operated and maintained by Our Voice-over-IP (VoIP) service . A Hosted PBX lets employees work from their home, hotel or on their cell phone while still being connected to the same office telephone system. Just like , you can transfer callers, put them on hold with music, set up conference calls or have the phone answered by an automated attendant who can direct callers to different departments.

Call recording

Conference calls

Ring groups

Voicemail

Call parking

Call queues

IVR
(auto announcements)

Internal Call
Transfers

Voicemail-to-Email functionality

Time conditions call routing

Call detail record (CDR) report

pbxPricing :

Our PBX solution starts from $5/extension/month or we can dedicate a PBX for you in $100/month which can cover your entire office extensions. The basic features it would have are:

pbx_servicesHosted PBX service key concepts :

  • Your telephone system is “hosted” or operated by us.
  • Works with your existing telephone service or completely replaces it.
  • Can be used with regular phones, smart phones, IP phones or soft phones.

858+

Finished Project

475+

Happy Clients

256+

Team Members

10+

Award Winning

intelligent-ivr

Intelligent IVR

IVR (interactive voice responder or Virtual Receptionist), a telephony in which client uses a touch-tone telephone to interact with a database to acquire information from or enter data into the database. IVR technology does not require human interaction over the telephone as the user’s interaction with the database is predetermined by what the IVR system will allow the user access to. This enables the Virtual PBX phone system to automatically interact all incoming callers. A personalized welcome message greetings to every caller and an automated attendant provides immediate information or call redirection by utilizing the system’s extension are the main features.

By Utilizing the Virtual PBX phone system with IVR technology into your company, you will save wasted time and money with the potential to increase your Profits.

  • 24 hour communication can help to increase your company’s profit margin
  • No need for additional staff and phone operators.
  • Callers come to rely on your system’s dependability and valuable information.

Dialer Solutions

VICIdial dialer solution is the most popular Open-Source Contact Center Solution in the world. With over 14,000 installations in over 100 countries around the world. The agent screen is available in 16 different languages, with options to easily create your own custom translations as well. We have clients running VICIdial at call centers from 5 to 500 agents, handling over a million.

Being an opensource solution, and with our expertise of Vicidial and Asterisk development, our dedicated team can build up a customized solution for you, meeting your telco requirement.

Pricing :

Cloud Dialer : $100/monthCan handle 25-30 agents doing both inbound and outbounds and can run different campaigns at the same time.

  • Call Recordings.
  • Lead management
  • Real time reporting
  • Agents/campaign reports and statistics
  • Press1 / IVR campaign
  • Voice broadcasting
  • Agent Live Call monitoring
  • Closer transfer/External Transfer / 3-way conversations

Pricing

Hosted/Cloud PBX

starts from

$5

/extension
/month

Our PBX solution starts from $5/extension/month or we can dedicate a PBX for you in $100/month which can cover your entire office extensions. The basic features it would have are:

  • Call recording
  • Conference calls
  • Voicemail
  • Voicemail-to-Email functionality
  • IVR (auto announcements)
  • Ring groups
  • Time conditions call routing
  • Call parking
  • Call detail record (CDR) report
  • Call queues
  • Internal Call Transfers

Minutes (Origination & Termination)

Outbounds

  • USA $0.0085/min ,
    6 seconds billing Interval
  • Canada $0.005/min ,
    6 seconds billing Interval
  • UK Mobiles $0.03/min ,
    1 seconds billing Interval
  • UK Landlines $0.007/min ,
    1 seconds billing Interval
  • UAE $0.22/min ,
    1 seconds billing Interval
  • Australia Landline : $0.018/min,
    1 seconds billing Interval
  • Australia Mobiles : $0.05/min,
    1 seconds billing Interval

Minutes (Origination & Termination)

Inbounds (DIDs)

We have standard numbers with desired number of channels and Toll Free numbers. Please find the price plans for hottest destinations:

United States:
  • US Toll Free/Inbound Number :
    $10/month + $0.03/min
    – Unlimited number of channels
  • US Standard Number :
    $15 first month + $10/month
    – Limited to 2 channels (inbound minutes are free)
  • US Standard Number :
    $30/month
    – Minimum 20 channels (inbound minutes are free)
United Kingdom:
  • UK Toll Free/Inbound Number :
    $10/month + $0.08/min
    – Unlimited number of channels
  • UK Standard Number :
    $15 first month + $10/month
    – Limited to 2 channels (inbound minutes are free)
  • UK Standard Number
    :$30/month
    – Minimum 20 channels (inbound minutes are free)
Worldwide numbers can be issues on request given the availability

Cloud Dialer

$100

/month

Can handle 25-30 agents doing both inbound and outbound and can run different campaigns at the same time.

  • Call Recordings.
  • -Lead management
  • -Real time reporting
  • -Agents/campaign reports and statistics
  • -Closer transfer/External Transfer / 3-way conversations
  • -Press1 / IVR campaign
  • -Voice broadcasting
  • -Agent Live Call monitoring
Please contact us in case of custom development of VoIP solution for your organization.

Just Taking Care Of Your Business

Voice Termination & Origination

VoIP Termination is the process of routing a VoIP telephone call from one telephone service provider to another. We provide A to Z voice termination to our worldwide clients, ensure them to utilize our service and fulfill their demands.

Our hottest destination are USA, Canada , UK and Australia. However, we have world wide connectivity interconnects.

Pricing :
Outbounds
  • USA $0.0085/min , 6 seconds billing Interval
  • Canada $0.005/min , 6 seconds billing Interval
  • UK Mobiles $0.03/min , 1 seconds billing Interval
  • UK Landlines $0.007/min , 1 seconds billing Interval
  • UAE $0.22/min , 1 seconds billing Interval
  • Australia Landline : $0.018/min, 1 seconds billing Interval
  • Australia Mobiles : $0.05/min, 1 seconds billing Interval
Inbounds

We have standard numbers with desired number of channels and Toll Free numbers. Please find the price plans for hottest destinations:

United States:
  • US Toll Free/Inbound Number : $10/month + $0.03/min
    – Unlimited number of channels
  • US Standard Number : $15 first month + $10/month
    – Limited to 2 channels (inbound minutes are free)
  • US Standard Number :$30/month
    – Minimum 20 channels (inbound minutes are free)
United Kingdom:
  • UK Toll Free/Inbound Number : $10/month + $0.08/min
    – Unlimited number of channels
  • UK Standard Number : $15 first month + $10/month
    – Limited to 2 channels (inbound minutes are free)
  • UK Standard Number :$30/month
    – Minimum 20 channels (inbound minutes are free)

Contact Us Form

Copyright © dialer21 . All the Right Reserved